Incident Management and Business Continuity for Specialist Consultancies

Introduction

Boutique consultancies must prove to buyers that they can survive service interruptions. This article outlines incident response and backup strategies.

Incident Management Process

1. Identification: Logging and classifying anomalies.
2. Containment: Restricting access or deploying patches.
3. Recovery: Restoring services from clean, daily backups.

Business Continuity

Using distributed cloud setups (AWS RDS Multi-AZ) and version-controlled Infrastructure as Code ensures systems can be rebuilt in a new region within hours.